Emergency Assistance Resources - Hancock, NY / Delaware County
Emergency Housing / Financial Assistance & Emergency Heating
Delaware Opportunities, Inc.
- Address: 35430 State Highway 10, Hamden, NY 13782
- Main Phone: (607) 746-1600 -- Director Bailey: (607) 746-1651
- Services: Emergency services, homelessness solutions (STEHP), rapid re-housing, rental assistance, pre-tenancy support, utility assistance
- Website: https://delawareopportunities.org
Catholic Charities of Delaware, Otsego & Schoharie Counties
- Address: 21 Liberty Street, Sidney, NY 13838
- Phone: (607) 604-4071
- Services: Caring Connections / Emergency Assistance - basic needs including housing stability, utility support, transportation, food, case management
-Call them about the Emergency Heating & Power Programs (HEAP) - Call after November 15th for 2025 needs.
- Website: https://www.charitiesccdos.org
American Red Cross - Southern Tier Chapter
- Address: 620 East Main Street, Endicott, NY 13760
- Phone: (607) 785-7207
- Services: Emergency disaster relief (fires, floods) - temporary shelter, referral to partner agencies
- Website: https://www.redcross.org/local/new-york/western-new-york/about-us/locations/southern-tier-chapter. html
Care Compass Collaborative (Southern Tier - Social Care Network)
- Phone: (607) 216-4800
- Services: Social care navigation for Medicaid members - housing supports, medically tailored meals, transportation, referrals to local agencies for health-related social needs
- Website: https://care-compass.org
211 - Social Services & Emergency Assistance Referral
- Phone: 2-1-1 or 1-800-901-2180
- Services: Referral service for shelter, housing, food, medical care, mental health, legal aid, and more in Delaware County and Southern Tier
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Medicaid / Health Coverage Assistance
Medicaid Helpline (New York State Department of Health)
- Phone: 1-800-541-2831
- Services: General Medicaid questions, coverage inquiries, application help
- Website: https://www.health.ny.gov/health_care/medicaid/program/contact.htm
New York 1115 Waiver (Health Equity Reform)
- Email: 1115waivers@health.state.ny.us
- Phone: (518) 473-2160
- Services: Enhanced health-related social needs services for Medicaid members (housing, nutrition, transportation)
- Website: https://www.nyc.gov/site/doh/providers/resources/medicaid-1115-waiver.page
Office of Temporary & Disability Assistance (OTDA)
- Toll-Free: 1-800-342-3009
- Services: Emergency cash, safety net assistance for adults, utility/heat assistance, housing crisis support
- Website: https://otda.ny.gov/programs/temporary-assistance/
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Food Banks / Food Pantries
Hancock Community Loaves & Fishes Food Pantry
- Address: 316 West Main Street, Hancock, NY 13783
- Services: Emergency food support for Hancock residents
- Website: https://www.facebook.com/p/Hancock-Community-Loaves-and-Fishes-Food-Pantry-1000898496469 35/
Readburn Our Daily Bread Food Pantry
- Address: 6288 Old County Highway 17, Fishs Eddy, NY 13774
- Phone: (607) 637-4832
- Services: Food pantry - open 2nd and 4th Sundays, emergency deliveries available
- Website: https://regionalfoodbank.net/agencies/readburn-our-daily-bread-food-pantry/
Food Bank of the Southern Tier
- Address: 388 Upper Oakwood Ave, Elmira, NY 14903
- Phone: (607) 796-6061
- Services: Regional hunger-relief network, distributes food to local pantries in Delaware County
- Website: https://www.foodbankst.org/
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Tips for Residents
- Call ahead to confirm eligibility, hours, and current availability.
- Gather identification, proof of residency, and documentation of need before calling or visiting.
- If in immediate danger, call 911.
- For urgent housing needs, calling 211 can quickly connect residents to shelters, rapid re-housing, and partner organizations.
Link to PDF Document